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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
dfattore@ashgatepublishing.com [mailto:dfattore@ashgatepublishing.com] <br>
<b>Sent:</b> Thursday, March 26, 2009 12:47 PM<br>
<b>To:</b> TRAeditor@ucdavis.edu; postmaster@ecoplan.org; hans.rat@uitp.org;
anna.singer@uitp.org<br>
<b>Subject:</b> Book Review Offer - Public Transport and its Users: The
Passenger 's Perspective in Planning and Customer Care<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Dear Editor, <br>
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Ashgate has recently published a book which may be of interest to the readers
of your journal:</span><o:p></o:p></p>
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<p class=MsoNormal><strong><span style='font-family:"Arial","sans-serif"'>Public
Transport and its Users: The Passenger's Perspective in Planning and Customer
Care</span></strong><o:p></o:p></p>
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<p class=MsoNormal><em><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Edited
by </span></em><strong><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Martin
Schiefelbusch</span></i></strong><em><span style='font-size:10.0pt;font-family:
"Arial","sans-serif"'>, The nexus Institute for Cooperation Management and
Interdisciplinary Research, Germany and </span></em><strong><i><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hans-Liudger Dienel</span></i></strong><em><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>, The nexus Institute
for Cooperation Management and Interdisciplinary Research, Germany</span></em><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This
book is one of the first to examine strategies for the representation of user
interests in public transport from a variety of perspectives. The authors
review approaches to integrating the passengers' views in the planning process
and to protecting their interests in operations and customer care across a
range of European countries. From this they draw important conclusions and
highlight examples of good practice.</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Full
details: <a href="http://www.ashgate.com/isbn/9780754674474">http://www.ashgate.com/isbn/9780754674474</a></span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>To request a
review copy, please contact me, specifying the name of your journal.<o:p></o:p></span></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Arial","sans-serif"'>Kind regards</span><o:p></o:p></p>
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<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Debbie Fattore<o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Marketing Assistant, Social Sciences<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Visit our website for information about
titles published, how to submit a proposal, or to sign up to our FREE email
updates: <a href="http://www.ashgate.com/">http://www.ashgate.com/</a><o:p></o:p></span></p>
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<p class=MsoNormal><br>
Ashgate Publishing Group<br>
New address from December 2008<br>
Wey Court East, Union Road, Farnham, Surrey GU9 7PT, UK<br>
Telephone: +44 (0)1252 331551 Fax: +44(0)1252 736736<br>
<br>
<br>
<br>
This email has been scanned for all viruses by the MessageLabs Email<br>
Security System.<o:p></o:p></p>
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