[sustran] Book Review Offer - Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care

[Eric Britton]

From: dfattore at ashgatepublishing.com [mailto:dfattore at ashgatepublishing.com]

Sent: Thursday, March 26, 2009 12:47 PM
To: TRAeditor at ucdavis.edu; postmaster at ecoplan.org; hans.rat at uitp.org;
anna.singer at uitp.org
Subject: Book Review Offer - Public Transport and its Users: The Passenger
's Perspective in Planning and Customer Care

 

Dear Editor, 

Ashgate has recently published a book which may be of interest to the
readers of your journal:

 

 

Public Transport and its Users: The Passenger's Perspective in Planning and
Customer Care

Edited by Martin Schiefelbusch, The nexus Institute for Cooperation
Management and Interdisciplinary Research, Germany and Hans-Liudger Dienel,
The nexus Institute for Cooperation Management and Interdisciplinary
Research, Germany

 

This book is one of the first to examine strategies for the representation
of user interests in public transport from a variety of perspectives. The
authors review approaches to integrating the passengers' views in the
planning process and to protecting their interests in operations and
customer care across a range of European countries. From this they draw
important conclusions and highlight examples of good practice.

 

Full details: http://www.ashgate.com/isbn/9780754674474

 

 

To request a review copy, please contact me, specifying the name of  your
journal.

Kind regards

 

 

Debbie Fattore

Marketing Assistant, Social Sciences

 

 

Visit our website for information about titles published, how to submit a
proposal, or to sign up to our FREE email updates: http://www.ashgate.com/

 


Ashgate Publishing Group
New address from December 2008
Wey Court East, Union Road, Farnham, Surrey GU9 7PT, UK
Telephone: +44 (0)1252 331551 Fax: +44(0)1252 736736



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